Refund policy

Each item in our store is made to order. Due to the custom nature of our products, we do not offer returns or exchanges. However, if you encounter any issues resulting from our oversight, please don't hesitate to reach out, and we will do everything to make the situation right. We are not responsible for any damages caused to the product by not following care instructions.

To ensure the best fit for our pet bandanas, please always reference our size guide (can also see sizing section under additional info). If you have any questions or concerns about sizing, please reach out to further discuss before purchasing. We want to do everything we can to make sure you & your pet love their new bandana.